风云16697
2022-06-23
Unable to withdraw
When I withdraw legal currency from this platform, my bank card is frozen by a doze of police institution. Then, I contact them on second day and they ask me to provide relevant document to provide my fund is legal, but the platform and merchant just tell me to wait. When I start to trade, the merchant promised that they will compensate in fully amount if there is a problem with fund. The customer service of the platform also said that the merchant will contact them for compensation. I trust them so I missed the best timing to unfreeze it. Now, my bank card is still frozen for more than 10 days. The fund might be deducted. The merchant said that they cannot contact the merchant and tell me to deal with it by myself.
Original content
在平台出金法币的时候，银行卡被十多家公安机关冻结，第二天发现以后联系公安机关，让我提供资金合法相关资料，而平台和商家却叫我等待就行了，当初交易的时候商家也承诺，资金有问题会全额赔付，平台客服也说，后期会联系商家和我协商赔付问题。听信他们以后使我错过最佳解冻期，现在银行卡还在冻结着已经有十多天了，资金有被划扣风险，平台确说联系不上商家，让我自行解决。
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Previous Post
After paying tax I still can’t get my balance out. Customer service told me my trading account was in a frozen state because i had a deposit of 35000Luna from the third party. This was a violation of anti-money laundering policies. If i still want to withdraw, then I had to pay a deposit of 10% of my investment to my account.
Next
After the transaction with the platform OTC merchant, the bank card was frozen. Then, I contacted the customer service and they told me to wait. It has been the ninth day. Now the bank card funds are at risk of being deducted. Contact customer service again and they let me solve it by myself. At the time of the transaction, the merchant promised to pay me if there was a problem with the funds, but now the exchange said that the merchant could not be contacted.
Binance
Domestic Regulation
5-10 years
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