风云16697
2022-06-19
Platform Fraud
After the transaction with the platform OTC merchant, the bank card was frozen. Then, I contacted the customer service and they told me to wait. It has been the ninth day. Now the bank card funds are at risk of being deducted. Contact customer service again and they let me solve it by myself. At the time of the transaction, the merchant promised to pay me if there was a problem with the funds, but now the exchange said that the merchant could not be contacted.
Original content
和平台OTC商家交易后银行卡被司法冻结了，及时发现后联系客服，叫我一直等待，现在已经第九天了。现在银行卡资金有被划扣的风险，再次联系客服让我自行解决。当初交易的时候商家承诺过资金有问题可以赔付给我，现在交易所说联系不上商家。
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When I withdraw legal currency from this platform, my bank card is frozen by a doze of police institution. Then, I contact them on second day and they ask me to provide relevant document to provide my fund is legal, but the platform and merchant just tell me to wait. When I start to trade, the merchant promised that they will compensate in fully amount if there is a problem with fund. The customer service of the platform also said that the merchant will contact them for compensation. I trust them so I missed the best timing to unfreeze it. Now, my bank card is still frozen for more than 10 days. The fund might be deducted. The merchant said that they cannot contact the merchant and tell me to deal with it by myself.
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Binance
Domestic Regulation
5-10 years
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