KuCoins Managing Director, Alicia Kao, Highlights Commitment To Security, User Experience And Education at Blockchain Life 2023 Forum in Dubai
Alicia Kao emphasized that amidst changing market conditions, KuCoin‘s user growth has remained steadfast, achieving a significant milestone of 30 million registered users. She commented, We’ve identified users needs and tailored our services accordingly. We focus on helping users identify valuable investment opportunities. In the bearish market, we are dedicated to finding the next crypto gem for the users. Our launchpad, KuCoin Spotlight, consistently ranks among the top three ROI in the industry. We provide trading tools for stable income and witness strong subscription growth in our KuCoin Earn program, reflecting the need for low-risk wealth growth. The trend of earn growth also reflects that users have not withdrawn their funds, indicating that they still have confidence in this market. Alicia Kao also mentioned the upcoming KuCoin survey report focusing on the UAE market which sheds light on various challenges faced by crypto investors in the UAE, including concerns related to trust in crypto platforms, limited crypto education, and the importance of customer support. Alicia highlighted, “To address these concerns, we‘ve bolstered our security measures with higher risk management standards to further protect user assets. Our efficient customer support team resolves 99% of issues within 24 hours, and we’ve introduced the