NMLSRegulated
United States Crypto Asset Transfer License (MTL)


United States Crypto Asset Transfer License (MTL)
Salvador Crypto Asset Exchange License (CEX)
Argentina Virtual Asset Service Provider (VASP)
Seychelles Crypto Asset Exchange License (CEX)
Bitget blocked my account 23 days ago, 1000€ blocked and the service has been making me go in circles since the beginning
Today, I have to step forward and make public an extremely absurd customer service experience that I encountered at Bitget, which severely violates the principles of financial fairness. I hope that through my real experience, all crypto traders on the internet, especially new friends who are preparing to participate in platform activities, can see the true face of this leading exchange when it cannot afford to lose. 1. Cause of the Incident: System Concealment and Coupon Recycling As a new user, I participated in Bitget's new customer activity and received a 50 USDT contract trading compensation experience voucher according to the rules. Subsequently, I used this voucher for normal trading, and after bearing the risk of market fluctuations, I successfully achieved a personal trading profit of 20 USDT. However, during the profit settlement and transfer, Bitget's underlying system, without any clear, strong pop-up warning or risk prompt, directly forcefully cleared and recycled the remaining 50 USDT activity experience voucher in my account in the background. Please note the actual state of my account assets at this time: 50 USDT activity coupon (platform performance principal) + 20 USDT (my personal trading profit earned by taking risks) = 70 USDT total assets. 2. Official Customer Service Divine Reply: After discovering that the system vulnerability led to the clearing of assets, I immediately submitted a ticket to the platform for a good-faith appeal. Since the system prompt indicated serious concealment and defects, the platform should have "returned the original\" 50 USDT experience voucher principal that was deducted. However, after a so-called \"final review\", the final conclusion given by Bitget's official supervisor shocked me (see attached image image.png). In the reply, the customer service wrote in black and white: \"If you use a 50 USDT experience voucher to open a position and incur a 20 USDT loss, the loss will be offset by the experience voucher according to the rules, and the user does not need to bear it with their own funds. In such cases, we will reissue a 50 USDT experience voucher. After the final review, we confirm that the current processing plan is the final decision (only reissue a 30 USDT experience voucher)...\" This passage directly shows Bitget's internal arrogance and black-box attitude towards users. May I ask the senior management of the platform, were your basic financial concepts and financial logic taught by a gym teacher? There are two serious logical paradoxes here: 1. The absurd double standard of \"deducting principal for profit, but fully compensating for loss": According to your logic, if I unfortunately lost 20U using this voucher, the platform would generously reissue the full 50U to me. But I, based on my own technical analysis and judgment, bearing the market risk that could lead to liquidation or zeroing at any time, worked hard to earn a 20U profit. Instead, the platform, with a big mouth, forcibly deducts my hard-earned 20U profit from the 50U activity principal that I should have enjoyed, and finally only gives me 30U as charity. Is this reasonable?
Exchanges with reserves exceeding 93.43%
Exchanges with 24H outflows exceeding 77.54%
Exchanges with 24H trading volume exceeding --
BGB
Bitget Token
$2.01
5.85%
24H Vol
$10,585,853.67
Market Cap
$1,400,037,256.13
Issue Time
2021-07-29
Crowdfunding Price
$0.06
Circulation (pieces)
698,130,452.40
return on investment
+3,341.98%
Recently destroyed (pieces)
--
Total destroyed (pieces)
--
| Currency/Name | Trade | Unit Price | Change | 24H Vol | +2%/-2% Market Depth | Liquidity |
|---|---|---|---|---|---|---|
| BTC/USDT | $79,025.90 | 2.21% | $493,749,583.55 | $8.69M/$12.44M | 932 | |
| ETH/USDT | $2,480.01 | 1.41% | $352,164,989.46 | $10.52M/$8.01M | 875 | |
| SOL/USDT | $96.26 | 1.15% | $90,625,834.89 | $7.05M/$4.09M | 751 | |
| XRP/USDT | $1.48 | 1.50% | $54,740,765.2 | $3.78M/$2.20M | 750 | |
| USDC/USDT | $1.00 | 0.01% | $35,773,702.02 | $28.23M/$21.68M | 837 | |
| HYPE/USDT | $77.54 | 4.14% | $24,572,141.79 | $311.77K/$229.51K | 676 | |
| rNVDA/USDT | $209.96 | 4.00% | $19,511,457.91 | $1.19M/$634.06K | 737 | |
| SUI/USDT | $0.81395778 | 1.96% | $13,726,738.76 | $465.08K/$392.98K | 641 | |
| DGAI/USDT | $0.58396971 | -- | $13,388,762.21 | $25.26K/$39.93K | 525 | |
| USDGO/USDT | $1.00 | 0.03% | $11,288,589.15 | $16.89M/$14.28M | 819 |
Bitget - Trade smarter
What Is Bitget?
Established in 2018, Bitget is the world's largest Universal Exchange (UEX), serving over 150 million users with access to millions of cryptocurrencies, tokenized stocks, ETFs, commodities, and CFDs. The ecosystem is committed to helping users trade smarter with its AI-powered trading tools, interoperability across tokens on Bitcoin, Ethereum, Solana, and BNB Chain, and wider access to the world’s markets.
On the decentralized side, Bitget Wallet is an everyday finance app built to make crypto simple, secure, and part of everyday finance. Serving over 80 million users, it bridges blockchain rails with real-world finance, offering an all-in-one platform for onboarding, trading, earning, and paying seamlessly.
Bitget also inspires individuals to embrace crypto through collaborations with credible partners, such as the world’s most celebrated football league, LALIGA, MotoGP World Championship, legendary footballer Lionel Messi, top Olympic athletes, and eSports event organizer, PGL.
Who Are the Founders of Bitget?
With a background in traditional finance, Bitget’s founding team delved into blockchain technology in 2015 when they became intrigued after studying the Bitcoin whitepaper and Ethereum ecosystem.
Bitget was then officially founded in 2018. Since then, the exchange has grown tremendously.
Behind Bitget stands a visionary team of early blockchain adopters led by Chief Executive Officer - Gracy Chen, Chief Legal Officer - Hon NG, Chief Marketing Officer - Ignacio Aguirre
When Did Bitget Launch?
Bitget was launched in 2018.
Where Is Bitget Located?
Registered in Seychelles, Bitget operates in a decentralized manner. Bitget is registered as a VASP (Virtual Asset Service Provider) in Poland and Lithuania, Bulgaria and El Salvador (Bitcoin Service Provider)
Bitget Restricted Countries
Bitget provides services to customers in over 100 countries and regions, while it has restrictions on providing its products and services to certain countries and regions, including the US, Singapore, North Korea, Sudan, etc.
What Coins Are Supported on Bitget?
Bitget boasts a vast array of over 600 listed crypto tokens, offering more than 700 spot trading pairs. Popular coins include BTC, ETH, BGB, XRP, PEPE, DOGE, SHIB, BNB, LTC, APT and more.
How Much Are Bitget Fees?
Trading fees are charged in three ways on Bitget, as it adopts a market taker and maker fee structure. By paying with BGB, or reaching different tiers in VIP Program, the trading fees can be reduced further.
For spot trading, each trade carries a standard trading fee of 0.1% for both maker and taker, and paying in BGB only costs 0.08%. For futures trading, regular Makers and Takers are charged 0.02% and 0.06% fees, respectively.
Withdrawal fees vary based on tokens and market conditions, with minimum withdrawal amounts and daily trading limits varying as well.
Is It Possible To Use Leverage or Margin Trading on Bitget?
Bitget caters to traders seeking leverage with options available for both spot and futures trading. With leverage ratios up to 150x in futures and 10x in spot trading, users can amplify positions and potentially maximize profits
After BitMart announced its orderly shutdown on July 26, an increasing number of users have reported issues in recent days, including withdrawal difficulties, delayed withdrawals, abnormal account balances, and unresponsive customer support. On July 30, affected BitMart users with significant asset exposure established a joint communication group and completed an initial registration process. According to the preliminary records, 27 users reported being unable to withdraw their funds normally, with total affected assets reaching approximately 3,704,214 USDT. The largest reported individual asset amount reached 700,000 USDT, while several other users reported account balances ranging from 100,000 USDT to 600,000 USDT. Screenshots from the original accounts of just seven users showed a combined balance of 1,692,203.67 USDT. Screenshot of BitMart Users Unable to Withdraw Funds (Source: @MINGLIbtc) Centralized exchanges (CEXs) play a critical role in custodying user assets, facilitating trades, and providing withdrawal services. However, over the past few years, the crypto industry has witnessed multiple exchange risk events. From the collapse of major exchanges to withdrawal difficulties faced by smaller platforms, ordinary users are often the ones who suffer the greatest impact in the end. When such incidents continue to occur, how can users better protect their asset rights and interests?BitMart Shutdown: $3.7 Million in User Assets

Last week, with veteran crypto exchanges BitMart and BitMEX announcing their shutdowns amid a harsh market environment, negative sentiment spread rapidly across the industry. Investors and market observers began asking one question: which exchange could be next to face a crisis? WEEX, an eight-year-old crypto exchange, has also come under the spotlight after a series of negative claims surfaced online. An industry insider who had previously warned about BitMarts potential collapse two months earlier shared a prediction on X, stating: “WEEX is going to shut down.” Some users have also filed complaints on FX110, claiming that they experienced issues such as unauthorized fund deductions, account freezes without explanation, and being asked to “delete their posts before withdrawals could be processed.” Recently, an individual claiming to be a “former BitMart employee and current WEEX employee” posted on social media, accusing the company of poor internal management and misleading employees. On one side, WEEX presents itself as a platform with strong financial backing and regulatory credibility — an official partner of LaLiga, a 1,000 BTC protection fund, and multiple regulatory registrations, creating the image of a well-funded and legitimate exchange. On the other side, there are allegations including “funds deducted without notification,” “withdrawals only approved after deleting

Bitget has launched US stock options trading, becoming the first major crypto exchange to offer direct access to US stock options alongside crypto, tokenized stocks and traditional financial markets. The new product expands the exchange‘s Stock+ suite. It also advances Bitget’s strategy of bringing crypto and traditional finance together on a single trading platform. US Stock Options Trading on Bitget The new offering allows users to trade US stock options using long call and long put strategies. Long call options let traders take a bullish position on a stock. Long put options allow traders to benefit from falling prices or hedge against downside risk. As option buyers, users can lose no more than the premium they pay. However, contracts may expire with no value if the expected price movement does not occur. According to Bitget, it is currently the only major crypto exchange offering US stock options alongside crypto trading and CFD markets covering gold, forex, commodities and indices. Stock+ Expansion Bridges Traditional and Crypto Markets The addition of stock options builds on Bitgets existing Stock+ ecosystem, which already includes tokenized stocks and pre-IPO investment opportunities. The company said the latest launch adds another widely used Wall Street trading instrument. It allows users to trade around earnings events,