Healthcare CEO Shares A Compassionate Framework For Handling The Hardest Conversation In Leadership
NEW YORK (May 12, 2026)— by Peter D. Banko is now available on Amazon and at major booksellers. The book is published with Forbes Books, the exclusive business book publishing imprint of Forbes. In leadership, few responsibilities are more uncomfortable—or more consequential—than firing someone. Yet despite this importance, most leaders receive little or no training on how to handle the moment well. In , Baystate Health CEO Peter D. Banko offers candid, experience-driven guidance through one of the most avoided tasks in management. Informed by two decades of CEO-level leadership across complex healthcare systems, Banko presents a clear and compassionate approach to facilitating employee departures with professionalism and respect. He argues that avoiding necessary personnel decisions can damage organizations, erode culture, and undermine team performance, whereas thoughtful, decisive leadership strengthens both individuals and institutions. Rather than presenting termination as a purely procedural or legal exercise, reframes it as a leadership responsibility that must be handled with clarity, conviction, and humanity. Through real-world stories and reflections informed by psychology, philosophy, literature, and popular culture, Banko explores why leaders struggle with letting people go and how they can approach the process in a way that preserves human dignity and trust. “I wrote this book because I